Below are comments sent into us on a feedback request we gave to all our customers.
This is the first time I’ve had weekly service for my pool. The water is always crystal clear, skimmers & walls are clean and the chemicals are balanced. I am pleased with the service and highly recommend Improved Pool to all of my friends and neighbors.
I was extremely impressed at the diligence provided by the 2 gentlemen who worked very hard cleaning pool and pool deck.
I was impressed at the quick response to my service request. I was unable to be present during the repair but they made sure my brother was well aware of the service performed and in addition make the initiative to discuss with me the pool and potential concerns. I have found my new pool service company!!!
Mark was very reliable and was a pleasure to work with.
This year was the lowest maintenance year I have ever experienced. Thanks for your help.
Mark was a true professional. I will use him again and again
Stu, Berkeley Heights
Best pool service I've ever had. My pool looks great, the team keeps me informed & I feel like I can really enjoy my pool this year.
Very professional, personable, great service!
Great job! Best in the business.
I was very pleased with the work that you did. My pool is looking great. Thank you so much!
My pool looks wonderful after each visit. Thanks for all your help!
I had a pool party on 7/23/11 and Mark and Joe did a great job in having my pool crystal clear! My guests even complemented me by the chemicals used as nobody smelled like “chlorine”. Thank you guys!
Veronica, Princeton Junction
Thank You for the wonderful service you have provided for us. Our pool has never run better than now.
I have had this pool for the past seven years and have not been maintained this well. The water is clear and you can see clearly the bottom of the pool even at its deepest end! The pool guys are respectful and friendly.
I had my pool opened by your company, and I want let you know how pleased I am with the results. Your two technicians were clean, courteous, and took the time to explain everything they would do. I was impressed not just by the quality of the work done, but also by how thorough they were. For example, they not only removed the pool cover, they also cleaned and treated it. In addition, the pool was thoroughly skimmed, swept and brushed, and the deck was also brushed down. They tested the water several times to ensure the right balance of chemicals including; metal-out, algaecide, chlorine, Ph up and alkalinity increaser. One of the technicians also noticed that my liner had “popped out” in a couple of places and then fixed the problem at no additional cost, which very much impressed me.
I have previously used companies that charge $180-$220 to open a pool. Every time I used such a company I would usually be charged for items “not included” in their quote, and I would usually spend several weeks getting the water right. With all the additional work your company does my pool already looks great, and it is certainly worth paying a bit more up front.
Thankyou for great service.